That’s Amazon sheepishly apologizing to a US member of Congress for attacking him on Twitter. Mark Pocan had pointed out that many Amazon workers—under pressure to meet delivery times—often pee into water bottles to save time. Amazon’s handle aggressively pooh-poohed Pocan, only to later acknowledge that he was indeed right—but only after an Intercept investigation unearthed internal documents that confirmed the embarrassing fact. The main culprit for this debacle: Jeff Bezos. Also: Why thin-skinned multi-billionaires tend to be crap at PR.