That was the bewildering response of the official handle of the Goa electricity department to complaints about rising power cuts. When nudged to clarify, the handle declared, “Why What??? or why surprise??? I am also a consumer like you now out of office but only a dept person on twitter.” But the most amusing was the reply to someone who asked if the handle had been hacked: “I do not think a hacker would work so late to loose his sleep & interact with you all in a pleasing way & providing correct info.” Lol! The tweets have been deleted since. Sad.

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